Privacy Policy — Your Data Protection at 68ji

1. Introduction and Scope

This Privacy Policy describes how 68ji ("we", "us", "our", "Platform", "Service") collects, uses, discloses, stores, and protects personal information from users ("you", "Player", "User") of the 68ji online casino platform accessible through the website located at 68ji.cam and any associated mobile applications.

By creating a 68ji account, accessing our services, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with the terms of this Privacy Policy, you must immediately cease using 68ji services and refrain from providing any personal information to us.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of 68ji services. Together, these documents form the complete agreement between you and 68ji regarding data privacy and platform usage.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a 68ji account or use our services, we collect personal information that you voluntarily provide to us, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification numbers (e.g., Philippine National ID, Passport number, Driver's License number).
• Contact Information: Residential address, email address, mobile phone number, and other communication details.
• Financial Information: Payment method details including e-wallet account information (GCash, PayMaya), bank account numbers, transaction histories, deposit and withdrawal records.
• Account Credentials: Username, password, security questions and answers, and authentication credentials.
• Verification Documents: Copies of government-issued identification documents, proof of address documents (utility bills, bank statements), selfie photographs for identity verification.
• Communication Records: Contents of correspondence with our customer support team via email, live chat, or phone, including inquiries, complaints, and feedback.

2.2 Information Collected Automatically

When you access and use 68ji services, we automatically collect certain technical and usage information through cookies, server logs, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, advertising IDs).
• Connection Information: IP address, internet service provider, geographic location (country, city, region), time zone settings.
• Usage Data: Pages viewed, games played, betting patterns, session duration, click paths, features used, error logs, performance metrics.
• Transaction Data: Deposit amounts, withdrawal amounts, wager amounts, game results, bonus participation, payment method usage patterns.
• Cookie Data: Preferences, session identifiers, authentication tokens, advertising tracking data (subject to your consent where required by law).

2.3 Information from Third Parties

We may receive information about you from third-party sources to verify your identity, prevent fraud, and comply with regulatory obligations:

• Payment processors and financial institutions that facilitate deposits and withdrawals.
• Identity verification service providers that confirm your identity against government databases.
• Fraud detection and prevention services that assess transaction risk.
• Marketing partners and affiliate networks (where you have consented to share your information).
• Social media platforms (if you choose to connect your social media accounts to your 68ji account).

3. How We Use Your Information

68ji collects and processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Provision

• Creating and maintaining your 68ji account.
• Processing your registration and verifying your identity and age (to ensure compliance with 21+ age restrictions).
• Authenticating your identity when you log in to the Platform.
• Providing access to games, features, and services available on the 68ji platform.
• Managing your account preferences, settings, and responsible gaming limits.
• Enabling account recovery and password reset procedures.

3.2 Transaction Processing

• Processing deposits, withdrawals, and other financial transactions.
• Verifying payment methods and preventing fraudulent transactions.
• Maintaining accurate records of your transaction history.
• Issuing refunds or adjustments where applicable.
• Complying with payment card industry security standards and financial regulations.

3.3 Legal and Regulatory Compliance

• Complying with Philippine gaming regulations and licensing requirements administered by PAGCOR (Philippine Amusement and Gaming Corporation).
• Fulfilling Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Detecting, preventing, and investigating fraud, money laundering, collusion, and other illegal activities.
• Responding to lawful requests from government authorities, courts, and regulatory bodies.
• Enforcing our Terms and Conditions and protecting our legal rights.
• Maintaining records as required by applicable laws and regulations.

3.4 Customer Support and Communication

• Responding to your inquiries, complaints, and support requests.
• Sending service-related notifications about your account, transactions, security alerts, and platform updates.
• Conducting customer satisfaction surveys and soliciting feedback.
• Providing personalized assistance and resolving disputes.

3.5 Marketing and Promotions (With Your Consent)

• Sending promotional offers, bonus notifications, and marketing communications via email, SMS, and push notifications (where you have opted in).
• Personalizing marketing content based on your gaming preferences and activity.
• Conducting promotional campaigns, tournaments, and loyalty programs.
• Measuring the effectiveness of our marketing initiatives.

3.6 Platform Improvement and Analytics

• Analyzing usage patterns to improve user experience and optimize platform performance.
• Conducting research and development to enhance our games and features.
• Identifying and fixing technical issues, bugs, and security vulnerabilities.
• Generating aggregate statistical reports (which do not identify individual users).
• Testing new features and conducting A/B testing to improve service quality.

3.7 Security and Fraud Prevention

• Monitoring for suspicious activity, unauthorized access, and security threats.
• Implementing fraud detection algorithms and risk assessment models.
• Protecting the integrity of games and preventing cheating or exploitation.
• Investigating reports of misconduct or Terms violations.
• Maintaining audit trails and security logs.

3.8 Responsible Gaming

• Monitoring gameplay patterns for signs of problem gambling behavior.
• Implementing and enforcing deposit limits, session limits, and self-exclusion requests.
• Providing access to responsible gaming tools and resources.
• Proactively reaching out to players who exhibit concerning gambling patterns.

4. Legal Basis for Processing (GDPR and Philippine Data Privacy Act)

Where applicable under Philippine data protection laws and international regulations such as the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions that govern your use of 68ji services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including gaming licensing requirements, AML obligations, and tax reporting duties.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, platform improvement, and direct marketing (where not overridden by your rights).
• Consent: You have provided explicit consent for specific processing activities, such as receiving promotional communications or using non-essential cookies for advertising purposes.

5. How We Share Your Information

68ji does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information with the following categories of recipients in the course of providing our services:

5.1 Service Providers and Business Partners

We engage third-party service providers to perform functions on our behalf, and these providers may have access to your personal information to the extent necessary to perform their services:

• Payment processors and financial institutions that facilitate deposits, withdrawals, and currency exchange.
• Identity verification and KYC service providers.
• Cloud hosting and data storage providers.
• Customer support software and CRM platform providers.
• Email delivery and SMS messaging services.
• Marketing analytics and advertising platforms.
• Fraud detection and risk management services.
• Game providers and software developers whose games appear on the 68ji platform.

All service providers are contractually bound to protect your personal information and may only use it for the specific purposes for which it was disclosed.

5.2 Regulatory Authorities and Law Enforcement

We may disclose your personal information to government authorities, regulators, law enforcement agencies, and courts when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requests.
• Cooperate with PAGCOR investigations or audits related to gaming licensing compliance.
• Report suspicious transactions under Anti-Money Laundering laws.
• Protect the rights, property, or safety of 68ji, our users, or the public.
• Enforce our Terms and Conditions or investigate violations thereof.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving 68ji, your personal information may be transferred to the successor entity or acquiring party. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

5.4 Affiliate and Marketing Partners

If you accessed 68ji through an affiliate referral link, we may share limited information (such as registration confirmation and activity status) with the referring affiliate partner for commission tracking purposes. We do not share your financial information or detailed gameplay data with affiliates.

6. Data Security Measures

68ji implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols. Sensitive information stored in our databases is encrypted at rest.
• Access Controls: Personal information is accessible only to authorized personnel who require access to perform their job functions. Access is granted on a need-to-know basis and is protected by role-based permissions.
• Authentication: User accounts are protected by secure password policies and optional two-factor authentication (2FA). Administrative access to our systems requires multi-factor authentication.
• Network Security: Firewalls, intrusion detection systems, and regular vulnerability assessments protect our infrastructure from external threats.
• Data Minimization: We collect only the personal information necessary for the purposes identified in this Privacy Policy and retain it for no longer than required.
• Regular Audits: We conduct periodic security audits and penetration testing to identify and remediate potential vulnerabilities.
• Employee Training: All 68ji personnel receive training on data protection principles and are bound by confidentiality obligations.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

7. Data Retention

68ji retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of your active account and for a minimum of five (5) years following account closure to comply with Philippine gaming regulations and financial recordkeeping requirements.
• Transaction Records: Retained for a minimum of seven (7) years to satisfy tax reporting and Anti-Money Laundering compliance obligations.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years following account closure, or longer if required by ongoing legal proceedings.
• Marketing Communications: Retained until you withdraw consent or unsubscribe, plus an additional period to ensure we honor your opt-out preferences.
• Support Communications: Retained for three (3) years for quality assurance and dispute resolution purposes.
• Technical Logs: Retained for six (6) to twelve (12) months for security monitoring and troubleshooting, unless longer retention is required for ongoing investigations.

After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you.

8. Your Privacy Rights

Subject to applicable Philippine data protection laws and international regulations (where applicable), you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request confirmation of whether we are processing your personal information and to obtain a copy of the personal information we hold about you. You can access much of your account information directly through your 68ji account dashboard.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most of your account information directly through your account settings. For information that cannot be self-updated, please contact customer support.

8.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw consent. However, we may retain certain information where we have a legal obligation or legitimate interest to do so (e.g., compliance with gaming regulations, fraud prevention, or resolution of disputes).

8.4 Right to Restrict Processing

You may request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of the information or object to processing based on legitimate interests.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

8.6 Right to Object

You may object to processing of your personal information based on our legitimate interests, including direct marketing. Upon receiving an objection to marketing, we will cease sending promotional communications to you.

8.7 Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

8.8 Right to Lodge a Complaint

If you believe we have violated your privacy rights or mishandled your personal information, you have the right to lodge a complaint with the Philippine National Privacy Commission or the relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 13 of this Privacy Policy. We will respond to your request within thirty (30) days or as otherwise required by applicable law.

9. Cookies and Tracking Technologies

68ji uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content and advertising. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Platform to function properly, including authentication, security, and load balancing. These cookies cannot be disabled without severely affecting platform functionality.
• Functional Cookies: Enable enhanced features and personalization, such as remembering your language preferences and game favorites.
• Analytics Cookies: Collect information about how you use the Platform to help us improve performance and user experience. These cookies may be first-party (set by 68ji) or third-party (set by analytics providers).
• Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. These cookies track your browsing activity across websites to build a profile of your interests.

9.2 Managing Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies will prevent you from using certain features of the 68ji platform. To opt out of third-party advertising cookies, you can visit industry opt-out platforms or adjust your device's advertising settings.

10. Third-Party Links and Services

The 68ji platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by 68ji.

11. International Data Transfers

68ji is based in the Philippines and primarily serves Filipino players. However, some of our service providers and infrastructure may be located outside the Philippines. When we transfer your personal information internationally, we implement appropriate safeguards to ensure your data receives an adequate level of protection, including:

• Using service providers that participate in recognized data protection frameworks.
• Implementing standard contractual clauses approved by relevant data protection authorities.
• Ensuring compliance with Philippine data export restrictions under the Data Privacy Act of 2012.

12. Children's Privacy

68ji services are strictly intended for individuals aged twenty-one (21) years or older. We do not knowingly collect personal information from individuals under the legal gambling age. If we become aware that we have inadvertently collected information from a person under 21, we will promptly delete that information and close any associated account.

If you are a parent or guardian and believe your child has provided personal information to 68ji, please contact us immediately using the information in Section 13.

13. Contact Information and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

Data Protection Officer
68ji Online Casino
Email: [email protected]
General Support: [email protected]

We will respond to all privacy-related inquiries within thirty (30) days of receipt.

14. Changes to This Privacy Policy

68ji reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes, we will notify you by:

• Posting a prominent notice on the 68ji platform.
• Sending an email notification to the email address associated with your account.
• Displaying an in-platform notification upon your next login.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Your continued use of 68ji services following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using 68ji services and close your account.